underwoodsurgerycenter.com
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About Our Surgical Center

Excellence Commitment and Care

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About

WHAT WE ARE: is an outpatient surgical and procedural facility licensed in the State of Florida.

WHO WE ARE: is owned by physicians, Surgical Licensed Ward Partners DBA Underwood Surgery Center, and was developed to provide a safe and comfortable medical facility that would provide efficient and effective services to patients.

WHY WE WERE OPENED: Outpatient care has been proven to increase patient comfort through personalized care while delivering quality services.  Surgical Licensed Ward Partners DBA Underwood Surgery Center joined together to open Underwood Surgery Center to provide personal attention and quality services to their patients in and around Orange County.

YOUR RIGHTS AS A PATIENT: You have the right to choose the provider and the facility for your health care services.  You will not be treated differently by your physician if you obtain health care services at another facility.

YOUR CHOICE: Your physician may have ownership interest in the Center. Please discuss with your surgeon your questions or concerns if you may want to have your procedure at an alternative health care facility.

CREDENTIALS: All of the physicians and anaesthetists have been credentialed according to nationally recognized standards. Information is available upon request.

PATIENT GRIEVANCES: If patients have complaints or concerns in regard to the care at the Surgery Center, they are encouraged to inform the manager. If further review is indicated, patients are urged to fill out a grievance form, which is available upon request at the front desk. Contact information for the center manager and for Medicare are available below.

MALPRACTICE INSURANCE: Your physician has malpractice insurance to meet or exceed requirements.

ADVANCE DIRECTIVES: If you have an advance directive or living will, the Center will still transfer you to the closest hospital which will make decisions about following any advance directive or living will. We will not honor Do Not Resuscitate requests. You have a right to have your living will present in our medical record at the center and to be informed of the center's policy prior to the procedure. State information and forms to prepare an advance directive, if you decide to have one, can be found at the following website:

                                   
http://www.floridahealthfinder.gov/reports-guides/advance-directives.aspx


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Consumer Complaints for the Florida Department of Health can be made at:

Visit http://www.floridahealth.gov/

Call
Complaint hotline at 850-245-4339

Write
Florida Department of Health, Division of MQA, 4052 Bald Cypress Way, BIN C 75, Tallahassee, FL 32399
For Medicare Office of the Medicare Ombudsman

Visit www.cms.hhs.gov/center/ombudsman.asp

Call
1-800-Medicare
For Accreditation Association for Ambulatory Health Care (AAAHC)

Visit www.aaahc.org

Call

1-847-853-6060

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  • Home
  • About
  • Our Services
  • Insurances
  • Our Staff
  • Contact & Directions
  • Patients Info
    • Pre-Op Information
    • Post-Op Information
    • Financial Information
    • Anesthesia
  • Links